Sleek Energy ("we," "us," "our") operates the website sleekenergy.ng (the "Site"), through which we sell solar power systems, inverters, and rechargeable fans. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase on our Site.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

Personal Information You Provide
When you place an order, create an account, or contact us, we may collect your full name, email address, phone number, delivery address, and any other details you choose to share with us.

Payment Information
Payments on our Site are processed securely through Paystack. We do not store your card details, bank account numbers, or other sensitive payment credentials on our servers. These are handled directly by Paystack in accordance with their own security standards and Privacy Policy.

Automatically Collected Information
When you browse our Site, we may automatically collect certain information about your device, including your IP address, browser type, pages visited, and the time and date of your visit, through cookies and similar tracking technologies.

Order and Product Information
We keep a record of products you've purchased or inquired about, your load calculation results (if you use our solar calculator tool), and any communication related to your order.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including arranging delivery
• Communicate with you about your order status, inquiries, or support requests
• Recommend appropriate solar products based on your load requirements
• Improve our Site, products, and customer experience
• Send you updates about new products, promotions, or changes to our services (only where you have opted in)
• Prevent fraud and maintain the security of our Site
• Comply with legal obligations under Nigerian law

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:

Service Providers
Third parties who help us operate our business, including Paystack (payment processing), delivery and logistics partners, and website hosting providers.

Legal Requirements
If required to do so by law, or in response to valid requests by public authorities (e.g., a court order or government agency).

Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

4. Cookies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze Site traffic. You can choose to disable cookies through your browser settings, though this may affect certain features of the Site.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Withdraw consent to marketing communications at any time
• Object to certain processing of your data

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Third-Party Links

Our Site may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Sleek Energy
Email: info@sleekenergy.ng
Website: sleekenergy.ng